TRAVCO

A very highly professional tour operator in UAE. Assured comfort and special service given if any service is booked through . Some staff like Abbas in desert safari made it so well that we can't wait to visit again

I would like to appreciate the great service we got from Travco. It was the best desert safari experience by far. Amman the driver is very professional and accommodating we really had a great time. Highly recommend.

We were told when we rang up Travco that the desert safari was a trip was one that I could go on with my wheelchair. This trip was booked well in advance and the staff assured us that my wheelchair could fit in the Jeep. I was surprised to be contacted, the day before our trip, stating that the jeep wouldn't be able to fit my wheelchair on, and that I would have to pay more money to be able to go on the trip, purely because of my wheelchair. This is absolutely shameful to make a disabled person pay more money to go on this trip. We later found out that the reasoning for the huge price increase was because we had to pay for 4 tickets to be able to get a "private jeep". Which is even more disgusting, I would have had to pay double the amount of money just to be able to go on this one trip. I didn't have the money for this and as this was told to us the day before our trip, couldn't transfer money to be able to go on the trip. Disappointed was an understatement and this was a bad start to our holiday.

Also, upon complaining about this shameful act, the staff we were contacting were incredibly rude and disrespectful. One particular staff member, Patty, laughed over the phone at me when I expressed how upset I was that I could no longer go on this trip.

People with disabilities should not have to pay more money for something that is out of their control. This whole experience reminded me of how inconvenient my disability and my wheelchair is. I shouldn't have been made to feel like this.

Awesome place

Good