GRAND HYATT RESIDENCES ^{* * * * *}

Nice

When you want to experience another world in Dubai, go and experience Grand Hyatt

Bin in den letzten 15 Jahren fünf mal im Grand Hyatt Dubai gewesen und habe mich sehr wohl und angekommen gefühlt! Danke dafür!

Natürlich hat sich auch einiges geändert, wie zum Beispiel die Liegen am Pool und die schöne kleine Rutsche.
Das sind Dinge die sich im Laufe der Zeit ändern, aber das ist nicht schlimm.

Ebenso kommen auch neue Dinge hinzu, wie z.B. der Wasserpark.
Bin schon gespannt wie dieser wird.

Macht Bitte weiter so, denn das ist Fabelhaft!

Vielen Dank auch die Kellner;
Shivam, Bikal, Faiz, Adi, Kajol, Joji, Obaid und Salim! Ihr seit ein gutes Team.

Firstly, I want to commend the room allocation process. The room I was provided with exceeded my expectations in every aspect, from the breathtaking views to the comfort of the furnishings. I was thoroughly satisfied with the accommodation and found it to be an excellent retreat during my stay. Front office-Jackie , Hommam at the Front office thank you immensely for your help. Also Suresh and the housekeeping team provided the surprise decoration in the room as we had a pre-birthday celebration for my daughter .Furthermore, I was extremely pleased with the level of cleanliness maintained in the room. It was evident that great care and attention to detail went into ensuring that the space was immaculate, which contributed significantly to my overall comfort and satisfaction.

The spa experience I had at your hotel was nothing short of exceptional. From the moment I stepped into the tranquil ambiance of the spa facilities, I was transported to a realm of relaxation and rejuvenation. The attention to detail in creating a serene and welcoming environment did not go unnoticed, and it set the tone for what was to be a truly memorable experience. I must commend the professionalism and expertise of the spa therapist Lyn. Their skillful hands and attentive care ensured that every moment of my treatment was not only therapeutic but also deeply restorative . Shout out to Lyn and Rhea here from Ahasees Spa.

The diverse range and high quality of the culinary offerings truly impressed me. Each meal I enjoyed was a delightful culinary journey, showcasing a variety of flavors and cuisines that catered to a wide range of tastes. Moreover, I must commend the impeccable service provided by the staff at the restaurants and bars. Rajeev, Adi, Vipin, Ajas, Mithun, and Abhi at The Market Cafe in particular, went above and beyond to ensure that my dining experience was nothing short of extraordinary. Their professionalism and attentiveness greatly enhanced my overall enjoyment of the meals. However, I would like to provide some feedback regarding the food buffet varieties. While I found the options provided to be of excellent quality, I couldn't help but notice that there were fewer choices compared to other Grand Hyatt properties I've stayed at in different countries. Please note that this is not to say that the offerings were lacking in any way, but rather a reflection of the high standard set by the Grand Hyatt brand, which tends to spoil guests with a plethora of choices. I believe that expanding the variety of food buffet options could further elevate the dining experience and align more closely with the expectations set by the Grand Hyatt brand. Nonetheless, I want to emphasize that this feedback is provided with the utmost appreciation for the exceptional service and culinary experiences I enjoyed during my stay.

Last but certainly not least, I must commend the outstanding customer service demonstrated by your colleagues throughout my stay. From the moment I arrived until the time of my departure, me and my family were met with warmth, professionalism, and genuine hospitality. Every interaction I had with your team members left a positive impression, and their dedication to ensuring a memorable experience did not go unnoticed.

In conclusion, our stay at the Grand Hyatt exceeded all expectations, thanks in no small part to the exemplary service and facilities provided by your team. Please extend my gratitude to all staff members involved in making my stay truly exceptional. Thank you once again for your commitment to providing unparalleled hospitality, and I eagerly anticipate my next visit to your wonderful establishment.

Hotel exceeded our expectations.
Location: After a long flight from Australia, the location was perfect for us and only 10 mins from the airport.
Room: Well equiped, spacious, clean.
Food: Breakfast was fantastic. Buffet dinner was ok, kids loved it though.
Club Access: More a place to hang out and get some drinks during the day, which is a good option. Just drinks though.
Pool: It’s great, kids loved it. I see reviews whinging about ongoing work but it was not an inconvenience and will be amazing when done. Kids clubs staff were great also.
Additional: Staff were really friendly on during the entire trip.
After we left for the airport we mistakenly left a backpack in a taxi. The hotel were able to source cab registration and make contact with driver just before our flight departed. I CANT THANK THE STAFF HIGHLY ENOUGH, particularly Michael from security.