HERITAGE AWALI GOLF & SPA RESORT

Don’t go with kids. The services are really bad at lunch( only a la carte restaurants and they have few things for kids).
Also, the staff from the restaurants are UNFRIENDLY and NOT POLITE.
For the price that we paid there, I will never come back for sure !!!
Overall the resort is overpriced. Starting from the barman and lasting with the staff who serve you drinks at pool/table, they are waiting for tips, otherwise you don’t exist. We wait and 30/40 minutes for some drinks at the pool. Pathetic.

I had other expectations and I regret all the money that i’ve paid there.

The Hotel is 5 Star , the Staff are 6 Star!
The Hotel Staff could not do enough to make you have a 5 Star Holiday.
All the Staff were polite and nothing was any trouble, from when you arrive at Reception all the way through your holiday from around the Pool Areas in All the Restaurants and Bar Areas.
A Special Thank you to the House Maid who cleaned our Room and the Ladies in the Spar.
Cannot Wait to Book our Next Trip to the Hotel.

The relaxed, friendly feel was exactly what we wanted. A lovely location by the beach with several different places to choose from to dine. Staff all very welcoming and eager to make your stay as good as possible.
The buffet restaurant feel was great ( not a canteen feel to it at all) and the food was of exceptional quality, and variety. Service awareness was a little lacking at times.
The a la carte restaurant food and service didn’t quite live up to our expectations. They are all very good but not the standard we hoped for. We enjoyed eating in different locations off a la carte menus, but although the staff are friendly and welcoming, there is more to be achieved through awareness training.
With the standard of food at the buffet restaurant, we would expect more from the a la carte.
Yes, we would recommend and we would also be happy to return.
The manager’s concern about our slight disappointment was impressive and caring, and the reception staff were all great.

FANTASTISK Resort, som ligger helt perfekt i forhold til oplevelser i vand og på landjord.

Servicen er høj og personalet vil gøre alt, for at du/I får den dejligste ferie, som I kan drømme om.

Et PERFEKT sted at bo på på Mauritius.

Perfect honeymoon resort - beautiful beach, clean rooms, delicious food and very good service! We can totally recommend!