结果 Hôtel 纽约（曼哈顿）

BACCARAT HOTEL

宾馆 • €€€
4.3/5
• 22 意见

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28, W 53rd Street, 纽约（曼哈顿）, 美国
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+1 212 790 8800
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成员的意见BACCARAT HOTEL

4.3/5
22 通知
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A A.
A A.
访问于三月 2024
This Hotel is very nice ????
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Gayatri N.
Gayatri N.
访问于三月 2024
Was dining at the Grand salon, food and service at the salon was absolutely phenomenal. However, I failed to appreciate the distasteful behavior of the staff managing the common areas. It would have been more appealing and polite to ask if there were any specific concerns that could be addressed rather than yelling.
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Michelle S.
Michelle S.
访问于三月 2024
Wonderful luxury hotel. The service is impeccable. When you check in you'll be handled a skeleton key. It is decorative, but it gives you an old world feeling. The rooms were expertly and elegantly appointed. Enjoy the 540 toiletries. The shower has a view into the guest room which was a nice surprise. The bed and pillows were amazing. Leave your housekeeping light on and the will provide turn down service. I came into my room with the bed turned down, a full bucket of ice, water and macarons. Have tea in the Great Salon. Visit the spa and enjoy the pool. My only criticism is that you can hear the rumble of the subway at the spa. Also, the hallway for the elevator gets very congested when you are going to tea or trying to get to the front desk.
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M K.
M K.
访问于三月 2024
Wonderful experience, amazing staff. Will not want to stay anywhere else in New York from now on.
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Peter g.
Peter g.
访问于三月 2024
So let’s start by saying that it’s a truly beautiful hotel. Rooms are also top luxury.

That said, the service can be lacking.

Example: fire alarm sounded and it was a false alarm. No problem. But after they determined that everyone could return to their rooms, the alarm kept going off for 30 minutes!!!! This happened at 3 am

No apology or any kind of gesture to rectify the event.

Check out was also very cold. No mention of the issues. They just didn’t want to engage in conversation. Didn’t feel right.
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