THE SAINT HOTEL NEW ORLEANS FRENCH QUARTER ^{* * * *}

nice hotel, very professional, clean.

Staff here are amazing.they go above and beyond for their guests. Special thanks to Erroll, Marty and Bryanell...probably spelled those wrong but they are great.

DO NOT BOOK HERE, I had the misfortune of booking this place for a long weekend with my son for his birthday to New Orleans. We haven't even confirmed our flight when I received a notification that my card was being charged by the hotel. I know I selected the "Reserve now, pay later" option and wasn't sure why I was being charged two days prior to my trip there. I called the hotel, and they advised it was for me to guarantee my room because they had "overbooked" the rooms and mine was at risk of being given to someone else. How is it my fault that you overbooked rooms that were already reserved a month in advance?? Apparently, they said it was because people book rooms there and end up not showing up, I highly doubt that was the case and obliged to let them charge for the one evening because coming from a flight I'd want to rest and not trying to find an available hotel. Well fast forward to the day of our flight. JetBlue had canceled our departure an hour before takeoff and I had to scramble to find another flight to no avail, due to the changes in our trip I had to you guessed it CANCEL OUR HOTEL STAY so upon calling the hotel I was told I could not cancel with them but through the third party I booked with. Which is funny because as the hotel you made it you prerogative to collect the first night but to issue a refund is beyond your control. Which now the joke is on them as I had submitted a dispute with my bank and waiting on the credit.

Rooms are beautiful. Great location. Errol & Alicia are awesome staff members. They were helpful and made me feel so welcome. I had a blast here! ????????????

Beautiful hotel