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意见 MONK’S KETTLE 旧金山
成员的意见MONK’S KETTLE
3.9/5
26 通知
质量/价格比
厨房质量
原创性
框架/联盟
服务
MONK’S KETTLE
开放式
- 从12h00 到23h00
到达和联系
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开放时间
星期一
12:00 - 23:00
星期二
12:00 - 23:00
星期三
12:00 - 23:00
星期四
12:00 - 23:00
星期五
12:00 - 00:00
星期六
12:00 - 00:00
星期日
12:00 - 23:00
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We walked in today on a rainy day, and the place was pretty empty. Some people sitting at the bar, and a party of two sitting in the restaurant side. The sign stated to ‘wait for the host to be seated’ and for 5 minutes without acknowledgement, even with the short lady bartender making eye-contact with us, and us being the only two people waiting to be seated— the same short bartender lady finally then says ‘hi’ and we ask if we can ‘dine-in’. She then said, ‘sure, take a seat near the window’ in which we thought was the booth near the window. She then raised her voice and stated ‘NO, THAT OTHER TABLE’ (and I am not being dramatic either, she literally raised her voice at us).
Both my friend who is visiting from Kentucky and I are both Managers in the Restaurant industry- and we both just looked at each other in disbelief after this lady spoke to us in the way that she did. We discussed whether or not we still wanted to dine-in… we decided, absolutely not.
I am very disappointed in the unprofessionalism demonstrated by this lady bartender, the unwelcoming attitude, and this overall experience.
With the many selection of restaurants and bars cascaded throughout our beautiful city, the last thing a customer deserves is to feel unwelcome and to be spoken to in a rude way. The bartender needs to check her attitude because it really is not acceptable and a shame. First impressions are everything, especially in our industry.