ARGONAUT HOTEL ^{* * * *}

We love this Hotel. Have stayed for a week in March for the past 3 years and will stay there again next year. The location, staff, amenities are all A+.

Can't beat the location. Walk in one direction to the Ghirardelli Square area and the other direction to Fisherman's Wharf. Great service. We had a minor issue with our AC and another with plumbing, each of which were fixed within 15-20 minutes of being reported. Bartender Jason in the Blue Mermaid was great, actually helping us with recommendations to find a cake and a venue for an impromptu wedding reception following our daughter's elopement.

Best Experience from start to finish. We were so sad we weren’t able to arrive to the hotel until super late but as soon as we arrived Yohan I believe his name is at night staff was SOOOOOO FRIENDLY! He went out of his way to help and be so friendly. We were just so surprised on how a difference it felt to have someone be so nice so late. You could tell he loved his job and he really recommend awesome breakfast spots. MVP EMPLOYEE night shift, my respects ????????

Just please be aware parking is extra but it’s Valet. Also so recommend walking the side of the building for a beautiful surprise of a mom n pop owned ice cream shop right next door.

DON’T STAY HERE!

The building is a converted warehouse that has major noise insulation issues — meaning you can hear everything from guests on either side of your room, right down to normal talking volume between two people or when someone is on a call. It makes the rooms unliveable, as if you’re in a hostel situation sharing with other guests.

I had to be moved rooms late at night just so I could sleep — this was very disruptive and upsetting as I was travelling for work & needed decent rest. Not to mention a completely unsustainable business model when they’re fully booked. To add fuel to the flame, they refused to offer me any compensation or a refund for the week so I could stay at another hotel with a quiet room.

Further to this, they took my credit card as security which is normal practice — but they put a hold on it, locking close to $1000 in funds on my card for the week. This is on the very upper limit for a hotel and feels very unreasonable. As someone who travels a lot for work, I’ve never been asked to shell out this much money for potential incidentals in the past ~8 years.

Be very aware — don’t make the same mistake I did and book this place.

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In response to the owner:

Thanks for your response. Your side jab on my review history in effort to abdicate your responsibility was not lost on me. I did in fact offer you three opportunities to rectify the issue asking that management return my calls to address the concern — they never did. Guess I’ll just have to take your word on your A-class service ;)

Great place to stay! We felt very welcomed, staff is friendly, rooms are very clean and well decorated, dining and wine tasting are delicious and on-site, fitness room clean and well kept, easy access to a lot of great dining and fun on the wharf.