结果 Hôtel 旧金山

STANFORD COURT HOTEL

宾馆 €€€
4.3/5
24 意见

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905 California Street, A l'angle de Powell Street, 旧金山, 美国
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2024
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2024

位于诺布山顶的豪华酒店,可欣赏到旧金山的绝佳美景,客房高挑精致

这座巨大的建筑建于 1912 年,共有 400 多间客房。建筑坐落在 Nob Hill 的山顶上,可俯瞰整个城市。在这里,您可以看到昔日监视着大海的水手们。客房均为现代标准客房,但却拥有美丽的城市景观。在整个房间里,空间非常宽敞,因为在那个时代,房间的容积非常大!Le petit déjeuner est servi au Common Cafe, qui sert aussi des déjeuners, des dîners, des cocktails...健身房


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4.3/5
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访问于四月 2024
You cannot beat this hotel. Perfect location, friendly staff and the views cannot be beaten! I cannot believe how affordable it was. Definitely upgrade to the corner room - worth it!!!!
访问于四月 2024
Great location, friendly staff. Highly recommended.
访问于四月 2024
Please check for a refund of the room deposit upon check-out.
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访问于四月 2024
Had a really unprofessional experience with the team at Stanford Court Hotel. I stayed here 2 weeks ago and during our check in, we were told that the system was down already. Nevertheless, they charged for a security deposit on my credit card which is now posted and on my statement. Our stay was only for a weekend but it has been two weeks now and the security deposit was never removed/refunded from my credit card. I called twice over the last week and no one was able to check on this issue for me and was getting transferred to other departments that did not even answer my calls. The staff brushed my concerns off, telling me that the charge would just be removed in a few days. They refused to check on this issue for me and just kept feeding me incorrect information. I was informed to reach out to Richard at the Accounting department who did not respond to my e-mail. I was appalled to hear that the person I was speaking with told me that because their computer systems were down during my stay, the hotel needed to "take something" and therefore my card was charged because it was a difficult time for them. I would never stay here again due to the dishonesty and poor customer service. I now have to reach out to my credit card to dispute this fraudulent charge.
访问于四月 2024
Upon arrival the front desk was in a form of chaos as it appears the systems were down just earlier in the day. It took a little longer to get checked in. I received my key to the fifth floor and walked into SOMEONE ELSES OCCUPIED ROOM and interrupted a couple who was staying in there. I have never experienced this while staying at a hotel, let along a “luxery hotel”. It was incredibly uncomfortable as a solo female traveler. The hotel staff didn’t seem alarmed or concerned by this after I immediately notified them. I was given a free breakfast coupon… which is insanity… in return for this that I couldn’t use as the kitchen was closed during my only time available in the morning…. My room was changed and I was moved up a floor. The room views were good. There is no microwave in the room and a tiny beverage holder to keep a couple drinks cold. The shower door was almost impossible to open and close as glider on the top seemed to not be set correctly or jammed/ungreased. It took my full force to open and close the door trying to be careful as its all full glass panels. The parking valet gave me a hard time for not presenting my ticket the first morning and the pull in area is incredibly small. The last morning valet parked my truck so close to another vehicle I could barely get in the driver door and didn’t adjust my seat setting back. I would never consider staying at this hotel again.

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