2024
推荐
•
2024
位于猛犸湖的度假村,拥有特别大而舒适的房间和六座小木屋
这个曾经被约翰-韦恩和玛琳-黛德丽经常光顾的度假胜地 ,即将开始进行重大修缮,并将于2022年10月完工。计划保留游泳池和漩涡浴池,这在一天的滑雪后是非常令人愉快的。特别大而舒适的房间将从149间增加到169间,而六间木屋将被保留。费率也将保持在猛犸湖可以承受的范围内,那里的通货膨胀在科维德之后肆虐。
广告
广告
与我们的合作伙伴一起组织您的旅行 猛犸湖
运输
预订您的航班机票
船只租赁
住宿和停留
查找酒店
假日出租
寻找你的露营地
量身定制的旅行
服务/现场
活动和访问
寻找医生
预订停车场
比较并预订住宿 SIERRA NEVADA RESORT & SPA
成员的意见SIERRA NEVADA RESORT & SPA
2.7/5
19 通知
质量/价格比
地点
洁净度
设置/氛围
服务
查找附近的酒店
与我们的合作伙伴一起寻找独一无二的住宿优惠
广告
because you charged my card extra $700 without permission
and i saw owner respond under some review
you said want follow up
but how ???
we called several times
nobody answered our email
nobody responded to our call
because your supervisor wasn't there
when we arrived, front desk staff gave us a wrong room , we talked them they gave us another room ( we was there feb23-feb25)
and we paid for our room
march 2th ,i realized they also charged my credit card ($700 without permission) for the wrong room too , when I called the hotel, they said it was a mistake because we tought you have 2 room , they put a note for follow up and told me someone will call you sunday to return the money, i was waiting at sunday but they didn't respond to me , i sent emails but didn't get any answer,
monday i called again to follow up, front desk answerd & said with a bad attitude our supervisor is not here we can't do anything!!!!!!!
you realy should send your employees to customer service training.
we still wait to someone call us back and resolve this issue ....
as soon as we entered the hotel they gave us the wrong room, we reserved a balcony room with Mountain view but they gave us a little room with a small window , when we called front dest , a lady answered & said we have no more room , we upset but asked go down the price of this simple room but she said with a bad attitude no we can't!!!! after that we talked with her supervisor he promised to give us a better room for just waiting half an hour , but when we called back to confirm it the same lady said you should wait 3-4 hours !!!! we don't have any room ready and our supervisor left , we got realy tired , one hours later after so much headache finally they gave us a better room (but room that wasn't same as we reserved)
Initially, they ruined our trip