SINA BERNINI BRISTOL * * * * *
宾馆
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€€€
2024
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2024
五星级的美食酒店-餐厅,有温泉和迷人的景色。
一个巨大的宫殿,有着美丽的外墙,位于市中心一个最美丽的地方。贝尼尼-布里斯托尔酒店是罗马豪华酒店的典范。在内部,它是一个非常大的5层楼的房子,无论是在接待方面还是在设备方面都是如此。127间客房和套房的装饰是现代的和精致的,其中有一个巴洛克风格的装饰,与伯南的风格相呼应。酒店的屋顶 提供了一个壮丽的景色,你可以找到一个高雅的美食餐厅。酒店内部还设有一个水疗中心。
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4/5
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Upon checkout we went to an event out of the city. On arrival at the new hotel, we realised we had stupidly left both our phone chargers plugged into the wall next to the bed in the room at the Sina Bernini. We called and eventually got through (after a long time of trying!) We explained where we’d left them and that we were returning to the city in the morning to collect them. We were assured they’d be waiting for us at the front desk “if they had been found”.
I’m sure by now you know where this is going - apparently “they weren’t there”. Which roughly translates to any language as “our cleaners have decided to pocket them”.
Not what you expect from a 5 star hotel.
Yes it was our silly fault for leaving them, but phone chargers?! Really?!?
So no, we won’t be returning and we don’t recommend. We stayed elsewhere for our next two nights and what a choice that was! No rooftop restaurant, but fabulous individually styled rooms, bigger, fluffier towels and robes and a homely feel. All things the Sina Bernini Bristol could benefit from.
Our room had NO air all week. Thankfully I booked a balcony room so we ended up sleeping with our balcony doors open every night to get some cool air. The bathroom left a lot to desire. The shower knobs were falling out of the wall and there was mold all over the windows in the bathroom. I’m assuming our room was next to a service room because literally every morning and every night leaving and returning to the room we had the staff cleaning carts right outside our door. I stay in a Marriott every week and had really high hopes for this place on our anniversary trip but sadly this property was a major let down.
Service is clearly lacking in this hotel. For a rate above $300 per night, you’d expect these basic things to be working.
Breakfast was ok, the buffet was varied but nothing outstanding.
The room was ok, clean and modern. The bathroom was simple, a few mold spots in the shower.
This is my second stay at a Sina hotel (last one was in Milano). I may skip this chain next time I’m in Italy, as I continue to be disappointed.