NEWPORT BEACHSIDE HOTEL
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成员的意见NEWPORT BEACHSIDE HOTEL
3.3/5
25 通知
质量/价格比
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访问于三月 2024
The pool had an amazing view. The staff was very friendly. Bryan, our server, provided us with excellent service, I highly recommend this place ????. I'll come back ????
访问于三月 2024
Rooms need to be updated.
访问于三月 2024
I booked this hotel as a package deal on Expedia. The pics looked great and we were excited about our short get-away to Miami. Well, our excitement turned quickly into total disappointment upon arrival. Our room, which was supposed to be an ocean view, was facing the pool. It was SO loud. Kids yelling and running around. The room was gross and dingy. The couch looked awful and the carpet was coming apart at the seams; I didn't even want to put my bare feet on it. We asked the front desk if we could change rooms. They apologized and said they would have something else available in the morning. We were exhausted from traveling all day but did not sleep much at all. The resort was playing music on full blast in the pool area until at least 11 or 12. Even with the sliding doors shut, it was still super loud. The walls are VERY thin. You could hear everything. People up yelling, running up and down the hallway. And our neighbors were partying most of the night. Look, I don't care how other people want to spend their vacation, you do you, but I have to be able to at least sleep and have a quiet place to relax when needed. I found a great Airbnb/condo and decided to go ahead and book it for the rest of our trip. No way it could be worse than this hotel (and it was great, by the way!) We went down to the front desk first thing in the morning to inquire about checking out and they said that was fine, no problem. That I'd get a refund for the nights we booked but didn't stay. Then they hand me the receipt. They charged my credit card for resort services for almost $300 ?! I told her there are additional charges on the receipt and she assured me I was going to get a refund for all of it. WRONG. It all got charged. Three days worth of valet services and resort fees. Yes, just in case you weren't aware, because we sure weren't- the resort charges you an additional $65 a day for valet and resort fees. I am working with Expedia who is in turn reaching out to the hotel to ensure I get reimbursed but in the meantime, I can at least warn others and share our experience.
访问于三月 2024
The pool was the vibe! Excellent service! Friendly staff! What an amazing day! Thank you!
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From the moment I arrived, I was greeted with warm hospitality and genuine smiles from the staff, who went above and beyond to ensure my comfort and satisfaction throughout my stay. The attention to detail was impeccable, from the beautifully decorated rooms to the array of amenities available at my fingertips.
Waking up to the gentle sound of waves lapping against the shore was a dream come true. The beachfront location provided endless opportunities for relaxation and rejuvenation, whether it was lounging on the sugary sands or taking a refreshing dip in the crystal-clear waters
With its impeccable service, breathtaking scenery, and luxurious amenities, this beachside resort surpassed all expectations. It truly is a slice of paradise found, and I can't wait to return for another unforgettable escape by the sea!