结果 Hôtel 迈阿密

NAUTILUS BY ARLO

宾馆 • €€

3/5

• 24 意见

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1825, Collins Avenue, 迈阿密, 美国

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+1 305 503 5700

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2024

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室外游泳池

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有关信息和时间表NAUTILUS BY ARLO

150美元起，双人间在基本季节。

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比较并预订住宿 NAUTILUS BY ARLO

成员的意见NAUTILUS BY ARLO

3/5

24 通知

质量/价格比

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Remington H.

访问于三月 2024

I attended the Insomniac pool party for Miami music week to see my favorite DJ Matroda. Little did I know I was going to be charged $95 dollars for a vodka redbull, a shot of contreau, and 2 green tea shots. 95 dollars! I get it, this is Miami , experiences are expensive, but after waiting in over an hour to get inside due to inclement weather, then only let us inside for an hour which I believe was to prevent attendees from getting their refund. But 40 dollars for two green tea shots? Then had to wait 40 minutes to even receive these shots? After I also tipped $20 ?? I work in the industry and this is insane, and honestly criminal. This is not hospitality and as a guest I felt I was taken advantage of, Miami Music week or not, if it’s going to be expensive give me decent alcohol and get me my stuff in a timely fashion. How are you going to charge $95 for a green tea shot? Then have me wait 40+ minutes to get them? Unacceptable

Zac

访问于三月 2024

Attended an event here and it started pouring rain with thunder and lightning. After announcing over the loud speaker to evacuate to sheltered safety, telling us to go in the hotel, we were then blocked from entering the hotel and forced to exit through one single doorway leading everyone to the ocean while it downpoured. Security was extremely rude and unhelpful in an emergency situation. Hundreds of people forced to move toward the beach in a tropical storm. So severely mishandled and extremely unsafe.

Brittany G.

访问于三月 2024

The “night” manager, Asia, is absolutely the rudest most unhelpful person I’ve encountered. Working in hospitality for over 10 years I’m shocked she could be of such position.

Mathilda J.

访问于三月 2024

Location was pretty good but aside from this, the hotel is below average for the price. The worst thing about the whole experience is they took a “holding deposit” from my card which they still haven’t released despite having already paid the full amount in check out. When I called they informed me it takes 30 days to be released after check out, but they never told me this at the time and so I am unnecessarily £2.3k down. BEWARE!

Chetan S.

访问于三月 2024

I recently had the pleasure of staying at Nautilus Sonesta Miami Beach in March, and it was an absolutely fabulous experience. Situated in the heart of South Beach with a stunning beachfront location, the hotel offers breathtaking views of the ocean. I opted for the king oceanfront balcony room, and it exceeded all expectations with its incredible vista.

The hotel itself is a masterpiece, adorned with tasteful art and lush greenery throughout, creating a serene and welcoming atmosphere. What truly sets Nautilus Sonesta apart is its exceptional customer care and service. Every staff member, from reservations to housekeeping, exemplified professionalism and hospitality.

A special mention goes to VIP manager Alexis Margulies, who went above and beyond to ensure our celebration was unforgettable. From assisting with room selection to arranging thoughtful decorations and travel arrangements, Alexis truly elevated our experience.

The beach service provided by the hotel was impeccable, offering everything from comfortable chairs and umbrellas to gourmet food and beverages. I couldn't have asked for a more relaxing and indulgent beach getaway. I wholeheartedly recommend Nautilus Sonesta Miami Beach to anyone seeking a luxurious and memorable stay in South Beach, and I personally cannot wait to return.

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