结果 Hôtel 萨拉索塔

DAYS INN BY WYNDHAM SARASOTA * *

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2.7/5
11 意见

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5774, Clark Road, Siesta Key, 萨拉索塔, 美国
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成员的意见DAYS INN BY WYNDHAM SARASOTA

2.7/5
11 通知
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访问于四月 2024
There is no staff around to help if you need anything. The room was not clean. We were supposed to have an iron and irining board as well as a coffee maker in the room but we did not. When we asked for one they said we would get it never did asked again for an iron and were told to use it and bring it right back. They also double charged us. It's a strange room also the hair dryer broken and the room had only 1 dresser drawer which we found incredibly odd.
访问于四月 2024
They never returned my 100$ deposit, my family and I stayed at this hotel last week around March 27th for one night. It is April 5th and I still have not received my deposit or a reason for keeping it.

It has been almost 14 days. I was assured it would only be 3 to 5 days many times as I had asked.
访问于四月 2024
Great location great price but rooms need upgrade. The cleaning crew does phenomenal but could improve on the rooms a little. The service was great and the staff listened to me and treated us professionally. The pool is also very clean
访问于三月 2024
Very bad windows. You can hear everything that is happening outside the window. I haven't been able to sleep since 5:30 am. Try not to take rooms on the first floor. And I also really don’t like it when someone talks to you via remote access during registration. You can't communicate with a real person. WHERE IS THE WORLD GOING…..
访问于三月 2024
TO PERSPECTIVE GUESTS: DONT STAY HERE!!! To the hotel: Are you all paranoid? Using a screen of a remote desk clerk to check in your guests IS NOT SERVICE. IT'S terrible and DANGEROUS! Not one of you answers the phone. No one is on site at night if you have a problem!!! We got there at 12:30 AM it took quite some time to check in because the elderly folks in front of us couldn't figure out what to do to check in. We finally got to bed at 1:30 AM (after driving for 8 hours and the fiasco of check-in). At 6:15, a guy with a loud leaf blower goes around the parking lot to blow the leaves out...on and on this loudness next to our windows was obnoxious. Oh my gosh, the whole place was awake, and most of us complained to the guy on the screen who didn't care. I tried to capture it with my cell phone but caught the tail end of it. I had only 5 hours of sleep. How is that "COMFORT"? AT 10:45 HOUSEKEEPING BANGS ON THE DOOR ( yes, the do not disturb sign was on the door) I opened the door, she says I have you checking out, I say, theres a sign on the door, and its not yet 11:00AM she checks her watch, and starts banging on the next door! HOW RUDE!!!...I suffered a migraine all the way back to Houston, from lack of sleep. This was a terrible experience. It must be a HUGE cultural difference that these folks can't figure out because I had better customer service experiences at hotels in third-world countries! Very very bad experience.

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