HÔTEL HESPERIA CARLIT

Let it be known that this is the last four days of my vacation in Europe that I’m spending in Barcelona and then I’m going home to California. I already prepaid for my vacation and all all of my stays so this day cost me US$660.for four nights Which were supposed to begin today however because I complained about the toilet not flushing and the fact that my twin beds were One giant king size bed And asked if they had the room that I booked. Anyways, I was asked to leave the hotel threatened with the police and thrown out non-refunded. They basically stole my money. I’ve never been treated so rudely in my entire life by somebody in the service industry, providing a service to somebody who paid for in advance a toilet that flushes is not a giant request. I would never stay here ever again there is no privacy if you are traveling with your grown adult son as a woman, there’s no privacy in the room to even go to the bathroom because everything is in glass and the door does not shut, I have never seen such A horrible deception in sales when it came to the descriptions and pictures of this horrible little hole in the wall they are calling a boutique hotel. There’s nothing boutique about it there’s nothing about it that is welcoming. I would never stay here. Do not waste your money they steal it from you and then throw you out on the street. If you don’t Like, or agree with the substandard services, for which they are providing yet charging you for basically stealing from you. I plan on going after Booking.com and getting an attorney, because I am very upset as this has put a very bad taste in my mouth about Barcelona

I stayed only for one night. Highlight, there was one lady receptionist who was very helpful and friendly. Check-in took them 5-10 min….. 100 euros deposit ???? at the time of check-in. Room was quite nice and had a lot of space & washroom too. Unfortunately my room was without a balcony. Everything was good service, staff, cleanliness. -1 star bcoz to refund deposit money it will take 3-4 days. I came here as a tourist, what if there will be issue with refund i cannot come back to get this money.

We spent as a family together with two children, 5 and 2 years old, an excellent experience at the hotel, the staff was dedicated and helpful. The breakfast was very good, the lady who manage the breakfast was a very nice person, thank you Diana also from the help desk for all the practical options and information regarding our stay. The hotel is a good option to spend the evenings after a long day walk in Barcelona city

Not again….I booked a room with a balcony, and i get a room without light, and view on the lobby, like a Cellar !! When i asked to cancel , they told me i have to pay anyway…. I had a waterfall in my room, also Here, no Money back or discount .
No sound isolation , you hear every fart from your neighbour. I heared the lobby Telephone all the time !!

Good location