ILYA SUITES
宾馆
•
€€
2024
推荐
•
2024
新近装修的、罕见的、价格低廉的套房,房间设备齐全
最近重新装修,仅有4间套房,但都是精选的,优雅的,在橡木和极简主义的装饰中。在一个繁华的街区,面对着海滩,这些房间都有很好的设备,包括一个小厨房,一个等离子显示器和一个Coco-Mat的文学作品来装饰夜晚。高级套房的规模更大,有一个小沙龙,还有一个真正的 "别墅",可容纳4人,位于视线的上方。每个套房都有自己的私人阳台,可以看到大海和宁静的景色。这些地方很稀少,而且有点儿冷。
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4.4/5
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Rooms are super modern nicely decorated.
Dimitri provided good internet connection
After booking three nights in the Botanic suites we wanted to extend our stay in the Beach suites and wanted to stay an additional night. He showed us the room at the beach place and we wanted to move there immediately. With reference to his GTC, an additional 3 nights stay claiming and without any emphasis for customer service Dimitri just refused this. For suites in this price range a reference to GTC in the middle of nowhere in Greece regarding a such simple customer request is alienating and such a customer service is quite bad.
If it were about the additional cleaning costs, we would have been happy to pay it.
Dimitri is obviously very fussy in first place (which doesn’t work out in high price range), obviously having no understanding for first class customer service.