HÔTEL CHEZ SWANN

Hotel Chez Swann is conveniently located near the subway, retail stores and universities and provides good value for a reasonably priced accommodation option. Located near Peel Station, this hotel is a great spot for public transit with the bus stop for the 737 Airport Bus which is about a 10-minute walk. For those arriving by train, the Via Rail Station is approximately a 14-minute walk from the hotel. Despite the minor inconveniences and service-related issues encountered during the stay, it was not a bad experience overall.

Like most hotels, guests receive an access card for room entry, and the Wi-Fi password is conveniently provided on a paper strip inside the access card folder. The hotel follows standard hotel procedures, including requiring a credit card for deposits. The hotel provides a complimentary continental breakfast from 7 am to 10 am, offering a selection of pastries, cereal, toast, and coffee. The breakfast area is located in the lobby, opposite the front desk. However, guests should be aware that staff members sometimes ask in the morning which room number they are staying in.

During the stay, the room featured a king-sized bed, blackout curtains, and a decently-sized bathroom with a walk-in shower. However, the TV placement was noted to be awkward and could have been better positioned in place of the walk-in shower's large window. Also, the rooms are not soundproof, and guests may experience noise from outside hallway activities, such as walking and cleaning.

One notable concern was related to housekeeping services. Despite each room having a letter indicating that no cleaning service would be offered during the stay and nobody would enter the room, a housekeeping staff member entered the room without knocking. While waiting at the door, the staff member was insistent on cleaning and checking for garbage, despite the guest's request for no service. Note: place the "no service" sign on the door to avoid this scenario.

J’y ai séjourné quelques jours pendant ma recherche d’appartement à Montréal, les chambres sont spacieuses, petit coup de cœur pour leur salle de bain dans certaines chambres qui ont 2 douches ce qui est parfait pour les amoureux ! Les prix sont très corrects pour l’emplacement (a deux pas de Sainte Catherine et de McGill) et le personnel est très sympathique dans l’ensemble ! Pour plus de tips @favplacestogo sur Instagram ????????????

I love this hotel and stay here every time I'm in Montreal for business or pleasure. I need to visit different neighborhoods throughout the city and it's central location makes getting around very easy.

There are plenty of bars, restaurants, parks and shopping that you can easily walk to.

The hotel is small but the rooms are on the bigger size and are always clean and very funky.

Alessandro at the front desk provides great service, like all of the employees, and is always ready to accommodate.

My only criticism would be that the water pressure in the shower is a little weak. Considering all the positives, I can deal with it.

Hotel is decent and located in a good area, close to shopping and Mount Royal.

Would rather stay at a holiday inn which has better rooms and service. First day, there was no water during the night, followed by no hot water to shower. The pressure in the shower was so low that it takes 5 mins to wash the shampoo out. The bed linen had a long black skid mark on it. Asked for housekeeping twice and still did not receive it the next day. The only positive is the location.