RESTAURANT ZUR MAGD

I had a good experience 4 years ago so when I found myself in Basel again, I went back. The food was as good as I remembered but the service was not. We got there just before the kitchen opens at 6pm so it wasn’t busy. We were seated but that’s about it. No order for drinks or menu. After about 10 minutes we were told the kitchen opens at 6pm. That’s fine we waited. We ordered as soon as we got our menu. The dishes came slowly even though they were not busy at the time. As they got busy things were forgotten. We had to ask for different things multiple times. Finally when I paid, I was charged my home currency (CAD). I asked to pay in CHF and my server refused. First saying that it’s not much of a difference. Then saying that I had to put my pin in first. That was strange but I believed him. Sure enough I wasn’t given the option to change. The receipt showed there was a 3.95% markup on the exchange! My credit card only charges 2.5%. I can’t believe what a gouge it was. I was thoroughly disappointed how my second experience turns out. I will not return again. There are so many good restaurants in Basel. Why waste it on those who don’t appreciate your business?

Bester Italiener in Basel....

Очень вкусно, уютно и красиво

Schöne, gut und Fachgerechte zubereitete Gerichte "Der klassischen Küche aus der alten Welt a la Escoffie"
Auch Klassische italienische Gerichte werden perfekt zubereitet. Dem Service fehlt ab und zu die Aufmerksamkeit für den Gast, aber im grossen und ganzen haben auch sie einen passablen Job gemacht. Leider wird im August 2024 das Restaurant verkauft und geht an einen neuen Besitzer/in. Mal sehen wie es dann weitergeht?

Wunderschöner Garten, Essen sehr gut, aber die Bedienung hatte heute wohl schlechte Laune....