HÔTEL 'T ZAND ^{* * *}

J aurais du regarder les avis avant de reserver
C est assez stressant de revenir avec des punaises de lit
Les conseils en regard de cela vraiment pas adaptes
Nous avons retrouve nos sacs de voyage dans un local sale pres de poubelles remplies de dechets alimentaires
Merci de bien vouloir traiter la chambre pour les personnes suivantes

De ce fait j ai moyennement apprecie mes vacances a Brugge

Le petit dejeuner est correct

Kamer is netjes, ontbijt lekker en assortiment ruim genoeg. Personeel aardig maar niet professioneel. En hotel slecht toegankelijk voor mensen slecht ter been, gedeeltelijk toegankelijk voor rolstoelgebruikers, maar vooral gehorig.

It was the most negative hotel experience in my life. Having checked into the room, on the very first night I woke up from the fact that I was bitten by BEDBUGS (BETTWANZEN! КЛОПЫ!). When I went down to the reception and complained, the manager was not surprised at all, but at the same time said that he did not have any solution to "my problem". If you have bedbugs in your hotel, it's not my problem - it's your problem. At 2 a.m. he could not offer me any other solution than to go to the room and spend the night in the company of bedbugs (and then to try to find a solution in the morning). He didn't offer me another room (ok, they might not have been in the hotel) or another hotel. There were literally two options: sleep with bedbugs or sleep on the street. He didn’t help me to find another hotel because, according to him, "he doesn’t know the city and doesn’t know hotels nearby". He gave me the "number for emergency contact", but no one answered (at 2 a.m. people usually sleep, yes, and I also wanted to sleep in normal conditions I've paid for).

It's (1) a violation of sanitary standards, (2) disrespectful and unacceptable customer service, (3) a bad reputation for the hotel, (4) a bad reputation for the whole city. I had to urgently look and pay for a new place. Later I've read the reviews on Google and realized that this is a normal situation for this hotel, it’s a pity that I didn’t check them in advance, my vacation was ruined.

The location is a 10 min walk to Brugge station and 10 min to the main market square. Rooms were clean and service was welcoming.

Dicht bij het centrum wel rustig gelegen