MALIBU COUNTRY INN
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成员的意见MALIBU COUNTRY INN
3.6/5
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We all got woken up Thursday morning by their Gardner mowing grass for 45 min outside our room, and Friday morning by the smell of Terpentin from the painters doing work on the property.
Now if this wasn’t enough already, after bringing up all our concerns to the staffs attention. We were just told to wait for the manager. Instead of just sending someone to check the heater, clean the room, possibly switch rooms (which wouldn’t have made a difference), give us a floor mat, they just said, we can’t let you cancel early. The next morning we finally get to meet the manager. He just took out a piece of paper and started explaining how Expedia takes 23% of this booking, y yada yada yada, but interestly enough drove a matted out TeslaX which I personally know as a Tesla owner is an additional $5000 feature. But he wouldn’t release the room, even though we clearly stated we would be checking out on time.
I’m not a fussy person in the slightest. I’ve been to youth hostels cleaner than this place, and for the price of $285 a night I can assure everyone there are really nice luxury boutique hotels up the street in Santa Monica. Leave this place to the rich Malibu guys who take their mistresses and flusies out here to have a naughty night.