HOLIDAY INN NEW ORLEANS WEST BANK TOWER ^{* * *}

The hotel is perfectly located and has easy access to many different cities. The roads do make it a little difficult to get too but I would highly recommend this hotel. The staff were nothing but wonderful during my whole stay. They were willing to accommodate to my needs. If I ever come back, I would definitely stay here.

Holiday Inn New Orleans West Bank Tower, 275 Whitney Avenue Gretna, LA United States 70053

Worst hotel ever! Platinum elite member for 15 years, so i am trying to help you avoid a miserable experience.

Arrived late, they cancelled my room which i booked online just like i have hundreds and hundreds of times before. Thirty mins at the desk to sort it (cancelled they say because i didnt call to confirm and they couldnt approve the card listed in the app.) Never had a problem before? I show up and paid with my cc like always.

Got to my room and opened the door and the smell of sewage from an over flowed toilet went right on my face. Checked the bathroom and it smelled fine. Thought about sleeping in the tub, but finally i got mostly nose blind to the odor and tried to sleep for work. Woke up constantly all night long because the sound proofing was so awful that every elevator activation woke me and it sounded like a diesel driving accross the foot of the bed because the hotel is right next to the interstate... probably quiter sleeping directly under it... needless to say, im exhausted. What good is a hotel you cant sleep in?

The front desk service was really good. Nothing really worked. TV remote? didn’t work. Bathroom vent fan? didn’t work. Ice machine? Didn’t work, on any floor. Water machine in gym? didn’t work. Decent rooms though and comfy beds. In room AC did work. There’s a shell gas station nearby and a good restaurant just down road and a shopping center across the street if you’re ok with a 5 minute walk.

I really enjoyed my stay here staff was very nice food was delicious.Thanks for everything

Hair in the shower, an elliptical toilet seat on a round toilet rim commode, sliding front door that you have to pull open yourself and a restaurant that has given up. Anyone that gives this hotel a high ranking is being very generous. Baseboard trim is missing. Our TV didn't work because of a frayed HDMI cable. We now understand why the price is low. I do not understand why the Holiday Inn name is still on it.

The attached restaurant had more office staff getting free food than customers. There was no one to greet or seat customers and no sign that said seat yourself. Customers came and left seeing no restaurant staff around. I literally had to yell across the cafe to ask a single person if we should seat ourselves. The answer was Yes.

I can only advise you not to try using a toilet that has a mismatched toilet seat with the shape of the commode. Let's just say the male package touches things it shouldn't.

A bright spot is Morgan, a receptionist/desk clerk This good employee recommended a fantastic restaurant and was not wrong.

No need to elaborate further. We simply lowered our expectations and enjoyed our IHG price with points