意见 COMPANHIA DAS CULTURAS Castro Marim

Excelente local para repousar e aproveitar o som do silêncio ???? perfeito para relaxar

Emplacement en campagne, lieu décontracté mais avec de détails soignés. Excellentes massages et hammam.
Restaurant très recommandé avec des produits bio locaux et de permaculture.

My recent visit left me somewhat dissatisfied, primarily driven by a series of unfortunate experiences that revolved around poor communication, disorganized staff, and incorrect food service.

From the moment we booked the spa, it was evident that communication was an issue with a lack of clarity around dates, times and the itinerary for the day. Even after seemingly resolving the booking confusion, the staff failed to communicate the spa's services and offerings effectively. I was left in the dark about what to expect from my treatment, and the lack of information made me uneasy.

Disorganization was another problem. The staff werent around, and when we wanted to speak to the manager we werent able to for 2 to 3 hours because they were having a driving lesson. When we did finally speak to the manager they disregarded the issues.

We had booked the hammam, massage and yoga package. The massage was AMAZING, a fantasic masseuse (although the table was very creaky), and the yoga teacher was excellent. However, the Hammam booking was poorly communicated and when we tried to use it, it was being cleaned so were unable to do so.

To top it off, the spa botched the food order. We had requested a specific meal to be served after our treatments (via email, due to dietary requirements), but they hadnt done it. It was as if the order had been entirely disregarded. This only added to the growing list of disappointments during the spa day. This was unfortunate as the food we did have was delicious.

In the end, the experience at was marred by poor communication, disorganized staff, and a food service that missed the mark. It's disheartening to see such a promising establishment fail to meet basic customer service expectations.

Loved this place! Everything about it is so unique and is a true state of the art. Keep in mind, it is not a typical tourist hotel, it was an old farm remodeled into stylish, eco hotel, which makes it super unique and personal. I was feeling super relaxed and the atmosphere is nice and calm, like you are visiting someone home. Breakfast was based on local produce and season. So much love in every plate. Don’t miss out the yoga session and hamam! True highlight!

Very magical location with beautiful nature. Amazing service. Betty is my host, she made my stay very special. Definitely highly recommended.

No hay suficientes estrellas!! “Fantástico”, se queda corto… Y un fin de semana allí, también. MUY recomendable, por el lugar, la comida, el confort, la atención… todo.

Fantastico

Alojamento em espaço rural, perto de tudo.
Esperava-se mais do acolhimento e no conforto dos quartos