CITYDEN BOLO DISTRICT
宾馆
•
€€
2024
推荐
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2024
设备齐全、物有所值的公寓式酒店,位于阿姆斯特丹Bos en Lommer区的历史环境中。
Cityden 是一个 "宾至如归 "的住宿概念,位于阿姆斯特丹的几个区。它位于活力四射的 Bos en Lommer 区(昵称 BOLO),在约尔丹区(Jordaan)的西面,该区近年来日益充满活力,非常值得一游。酒店提供各种类型的住宿:大小不一的单间、设备齐全、设施完善的公寓式酒店,酒店位于一座历史悠久的建筑内,内设餐厅和健身房。物有所值。
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成员的意见CITYDEN BOLO DISTRICT
3.5/5
18 通知
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最擅长 阿姆斯特丹 附近
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I would have liked to tell you that this experience went off without a hitch, but that was without taking into account the endangerment of my person by not checking the standard of the smoke detectors, a false accusation without proof of an act of vandalism and a wrongful deduction of the deposit.
We arrived in a clean room with no problems whatsoever, just a small piece of cloth on the ceiling. Not having identified it directly as anything abnormal I didn't report it on the first day. At the end of my stay, I was accused of having put a sock on the smoke detector. Of course, I denied this, as I was in no way the perpetrator of this act of vandalism. However, my word was called into question with every call, every e-mail exchanged AND I was robbed - and I do mean robbed - of the deposit I had paid at the start of my stay. No proof was provided that I was the author of this act, yet my deposit was improperly and dishonestly deducted. How is the deduction of a deposit justifiable, since nothing was stolen, broken or damaged during my stay (which is what a deposit is for)? An act of vandalism like putting a sock on a smoke detector is extremely dangerous and reckless, but I don't have to pay for the actions of others. My word has never been heard.
The team and management preferred to question my word rather than admit that there had been a failure in their protocol for cleaning and checking rooms. If you can't ensure that the room is up to standard before renting it out, then there's a problem. I didn't want to take legal action because I know it would be long, costly and complicated as I don't live in Amsterdam. Nevertheless, I could have filed a complaint for personal endangerment, since it hadn't been checked before my arrival that the smoke detector was up to standard, for defamation and for misuse of the deposit.
I had to accept a 50/50 compromise because as a student I can't afford to write off €150. However, I find this situation absolutely outrageous on principle. My advice to you is to stay away from this company and find other accommodation.